Support

support

One of the most valued aspects of the Sakurai offering, among our many loyal customers, is the support they receive from our UK team, before, during and after their investment.

Before you buy
See our machines in action and test one of your own print jobs at our Hounslow showroom, and meet the team who will be working with you to get optimum performance from your new machine.

Buying
We will work with you to help find the best financing method and work within your budget to help secure the machine you need.
You will find our sales team accommodating and flexible with plenty of options at our disposal - chat to us, it will be a rewarding experience.

support 2

Installation & Training
We will work with your team to ensure a smooth installation, and then be right there when you need us to bring your operators up to speed with the new equipment.

Typically, following the installation and hand-over we will spend a week with you, training your team. We will then leave you to work the machine yourself, usually for around two weeks, before returning for a further week to address any training and set-up issues. We always make sure you are confident and completely happy before we leave.

If you need us to come back again later we will, and of course we are always only a phone call away with support and technical advice.

Parts
We have a comprehensively stocked Parts Department and daily deliveries from Sakurai in Japan to make sure we always have the part you need.

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